Showing posts with label weird. Show all posts
Showing posts with label weird. Show all posts

Sunday, July 18, 2010

Baggage

(I am now A Columnist. Published every Monday. Which would seem to give me time to write over the weekend, except that my deadline is Friday. Bggrrttt.

But yes, it does ensure that there will be at least one post a week on this blog. Recycling is so cool.
Unfortunately, while I can post my columns on the blog, I cannot send off old posts to be printed as columns. Bother.

Anyway, this one was written as the “sound of the deadline whooshing by” built up to a gale-force roar. Came out on Monday the 12th. Tomorrow’s column has been submitted. And I’ve already started on next Monday’s. Oh what a good boy am I!)

Travel is romantic. To arrive in a new country, draw a deep breath and go “Ah, I’m in Lantau!” (or Lima or Lagos, as the case may be).

Unfortunately, your luggage is in Sevastopol. Romance gives way to a feeling more like sand in your underwear. It’s the middle of the night, there are no stores open and the rest of your underclothes are in that suitcase in Sevastopol. How does one deal with the situation?
More relevant, how does the airline deal with a situation where baggage is in Europe while the passenger’s in Asia? Alitalia – as reported on the Internet last year - would immediately go on a wildcat strike. By the time the first irate passenger located the airline service desk, the staff would be downing grappa on the Via Cavour (presumably with much gesticulation and shrugging).

Some airlines, however, exhibit admirable resilience and efficiency.
Last Wednesday night the Lufthansa flight to Kolkata landed on time. The luggage did not. The large Lufthansa team – all 3 of them – swung into action to help the milling passengers. By hiding behind a convenient pillar. When rousted out, they demonstrated their customer-friendly attitude by distributing forms. To be filled in triplicate. Deposited. Receipted. Produced whenever the airline saw fit to produce the missing luggage. On the next flight. Saturday. Perhaps Sunday. Next week, next year, some time, never.

Sundry open-mouthed passengers hitched their jaws off the airport floor. And asked, what about NOW? What about clothes, toiletries, medicines? What about children and their milk, diapers, Gerber’s ready meals? How do we manage till Sunday? Will you give us money to buy what we need? Whereupon the airline reps mumbled vaguely, smiled sweetly and disappeared hurriedly. End of Act 1.

Two days of investigation produced some enlightenment and much pique. But no compensation. The city office phones are not answered because there IS no city office. A forlorn voice from the airport eventually said yes, we SHALL offer you compensation – 50% of your expenditure on clothes and 100% on toiletries. With no limit.

No limit? Good! We have a wedding to attend, can we buy fresh trousseaus from Sabyasachi, spend a couple of lakh? An audible gulp from the other end of the line, then a befuddling clarification: we pay 50% of what’s reasonable. As decided by our city team. Devastating obfuscation. In essence, Lufthansa delay your luggage, do not pay any compensation unless pushed, have no clear policy or limits in the matter and no transparency.

The first response is, only in India! This couldn’t happen in the West. Alas, a little research revealed that the air traveller really is beleaguered worldwide.
In May 2010 the EU Special Court of Justice ruled that the liability of a carrier in the case of destruction, loss, damage or delay of baggage is limited to approximately €1134.71 (an odd figure, yes, but the equivalent of 1000 Special Drawing Rights) per passenger. The Warsaw / Hague / Montreal protocols fix an upper limit for compensation of 17 SDR per kilo of luggage, about €18.5 or Rs. 1089. There is no stipulated minimum.

Basically, if the airline plays fast and loose with your luggage, you can scheme. Or argue. Or give up. But you cannot cite a general law.
You have been warned.

(Update: The luggage arrived last Sunday. Forms for compensation were filled in. Bills in triplicate were attached. Suddenly … nothing happened. It’s been a week.)

Monday, October 19, 2009

Non sequitur


Suddenly, I can smell aloo bhaja. Potatoes, fried. Not jhuri bhaja, which is crisp potato shavings, fine strands that crunch in the mouth, flavours added with kari pata, fried red chillies and perhaps peanuts as well. Not the roundels, the potato slices that may or may not be crisp at the edges and faintly sweet if made from fresh potatoes in winter.

No, what I suddenly smelt – sitting in office, windows closed, cup of post-lunch coffee steaming on my table – was the thick limp greasy flabby listless slivers of aloo bhaja that would make me depressed when served by relatives at lunch. Haven’t touched that junk in years. Decades, even. Yet such is the perversity of the human mind, nostalgia nudged me towards desiring those too. All from the memory of a smell.

I’d say that rates as a pretty acute observation of the human predicament. Right up there with Maugham’s Of Human Bondage, which my father considers one of the greatest novels ever written and I found a load of irritating crap (perhaps because I was about 14). You don’t agree? With any of those three assertions? There you go, human failing again. Now if you’ll excuse me, I have to do some research on the local availability of aloo bhaja

Tuesday, July 07, 2009

What's in a name?

They came all the way from T*****, preceded by missives from the Indian Mission in A****a. Very Big Shots they be, they have shown much interest in your area of work, can you meet them?

So e-mails went to and fro, the most progressive mill with its ISO:14001 accreditation was dusted off and warned to present arms and go woof, presentations were prepared. On the appointed day our man went off to escort them from the hotel. And vanished. Repeated phone calls got a delayed response. The delegation would also be delayed. Having turned up one hour late (1 HOUR? If any of OUR delegations were 10 minutes late for a meeting we’d get a Note Verbale from the local Mission!), they turned out to be interesting. The shaven-headed leader looked like a retired bouncer, though he displayed no bulge in the jacket under the left armpit. He was accompanied by

(a) a Sleek Chap in a grey sharkskin suit, black shirt, no tie, who turned out to be a manufacturer of women’s undergarments (we warned him that our particular fibre would be MOST unsuitable. It itches. Like crazy!). One of my friends from the industry nodded sagely and said “Very interesting!” I desperately avoided his eye for the next ten minutes.

(b) an unshaven lantern-jawed man in a collared T and baggy trousers belted near his ribs, whose function was never quite clear

(c) a representative of their Prime Minister’s office, a sad-eyed little man in a suit, very Keyser Shoze (hey, HE was Turkish, after all)

(d) a Very Large Man who “reprrezaints our fffarming”, obviously uncomfortable in a new suit, who understood no English, slowed down our presentation because he required translation, and ignored the translation as soon as refreshments were served, working his way left-handed through three chocolate pastries from Flury’s

(e) a man with a video camera. He looked like he would go “Pssttt! Dirty pictures?” any moment but didn’t. Instead, he wandered all over the conference room focussing on EVERYthing, including, so help me Cthulhu, the WALLS for a full 30 seconds.

We rolled out our schpiel. They were most appreciative. The Leader peremptorily ordered the manufacturers to send samples over to his hotel room, “ve haff only today, owr flaht iz at nahn thairrty tomorrow”. We perked up, “exports” and “product modification” lighting up in neon thought balloons over our heads. Then they pulled out a little card about 10 inches long with threads wound round it. And asked “So, this mehl ve go to, they mek hemp?” Hemp? Hemp. After the vaudeville act, it became clear that Slick Man wanted hemp because “itt provides sehport”. Support what, I was about to ask. Then I recalled his area of interest and thought better of it.

Sorry, we have no hemp. We don’t make hemp. We don’t know hemp from ice-cream (well, OFFICIALLY!) As far as we know, NObody in this country grows hemp. It’s been banned since 1985, people tend to smoke it instead of making yarn out of it, you know? Ask Arnie over in California, he has the same problem.

Leader Man was most dismissive. “Tzair is hemp in Eendia, Ay haff documents.” May I SEE those documents, please? Another dismissive wave - they’re not here, but I’ve READ them. There IS Indian hemp.

I made a quick exit to my office, consulted The Great God Google. Yes, there IS “Indian hemp”. It’s a generic term. The largest processors are in Canada and (believe this!) California (Arnie, you’re missing something here!). There are NO hemp processors in India. THIS was why you took 3 hours of my working day?!

Silence. Great shrugs. Exit delegation, somewhat sheepishly.

All in a day’s work.


Monday, May 18, 2009

I love my India


A man has been in prison in Raipur since May 2007. He was charged under the Chhattisgarh Special Public Security Act, 2006 (CSPSA), and the Unlawful Activities (Prevention) Act, 1967), which was amended in 2004 to include key aspects of the Prevention of Terrorist Activities Act (POTA), 2002. (POTA was repealed in 2004.) While in prison, this gentleman has won the Jonathan Mann Award for Global Health and Human Rights in 2008. Reportedly, 22 Nobel Laureates have written to the Prime Minister of India on his behalf. Meanwhile, his bail petition has been twice rejected by the Supreme Court of India. Soli Sorabjee pleaded his case.

I didn’t know that Dr. Sen now requires an angioplasty. His friends and well-wishers are apparently concerned about the quality of treatment he may receive in a government hospital in Raipur and have petitioned both the government and the Supreme Court that he be taken to Vellore for treatment. I was told that this request has been turned down by the government and by the Supreme Court. I was also told that it has been moved again in the Supreme Court and the hearing has been deferred.

I called a friend who’s written a book on the Naxalite / Maoist movements across India. He’s also on a government committee set up by the Home Ministry to examine the issue of Salwa Judum. I reproduce here what he told me.

**** ****

Mining and logging in Chhattisgarh have caused not only ecological damage but also displacement of local populations. This is one of the major issues cited by the insurgents in the region. The primary focus of Salwa Judum is to retain control of the logging and mining activities.

Dr. Sen has voiced concerns about these issues and has also opposed the Salwa Judum initiative. He is viewed by the government as a trouble-maker. He is being held as an example to all those in the state who oppose Salwa Judum.

This case is not a political issue even during elections because the Salwa Judum was the brainchild of the present leader of the opposition in the state.

Over the last two years, several government officials have admitted, off the record, that there is no evidence against Dr. Sen on the charges brought against him.

Public opinion has not moved the government. Media coverage has not moved the government. Legal recourse has been sought and has so far failed.

Meantime, Dr. Binayak Sen’s health is failing. Apart from the heart problems, he is also reportedly wasting away.

**** ****

This is what I have been told by one man, albeit a man who has spent several years investigating the Naxalite / Maoist movement and also the strange case of Dr. Sen. There must be others out there who know more. There must be people who can adduce good reasons why Dr. Binayak Sen is a threat to Chhattisgarh and to India. There must be people who have a different point of view.

I’d like to hear it.

**** **** **** ****

Update:

I got a call-back in the evening. From a man whom I hold in the highest regard. Who blew me off when I called him in office earlier today. The conversation was a little strange.

“So why are you getting upset about this?”

“I’m not upset, just curious.”

“What do you think, the Supreme Court refused his bail twice without looking at the evidence?”

“Like I said, I’m curious. What IS the evidence?”

“Look, boss, I’ve seen enough to know that (they) have some very damning stuff on him.”

“Then why isn’t it made public? Why doesn’t the government put it out there?”

“Are you hallucinating, guru? Since when have the media seen fit to print anything positive about the government?”

“So you’re saying the internment is totally justified?”

“What’s the worst, boss? That he’s innocent? Fine, then there’s been a massive miscarriage of justice. Shit happens. Is that new to you? Why are you getting involved? You bloody Bongs all romanticize the Naxals. Okay, not you personally, you’re a bloody snob, your’s will be one of the first heads on pikes when the streets run with blood.”

“Hang on a minute, sir. Romanticise? I? This guy has said time and again that he is not for the Naxals, that he’s not involved.”

“Not involved? Right! I’m just this innocent man who’s carrying love letters from one man to another, letters I never open and read because they’re deeply personal. Only every time I carry one of these letters, 2 or 5 or 6 people get blown up or have their heads hacked off. Dear me, it must be a coincidence, I never saw any connection that way. Bloody *****!”

I didn’t push it any further. The conversation went on to other things. But this, somehow, is not the voice I know. Even a person who doesn’t know this man – and how far he will go (and has gone) to cover MY ass – can make out some inconsistencies in his side of the conversation. Or maybe I’m lacking in objectivity. You call it.

**** ****

Update: On 25th May '09, a vacation bench of the Supreme Court of India granted bail to Dr. Binayak Sen. His family plan to take him to Vellore for treatment.

Friday, August 10, 2007

Dilemma

After lunch today, I sat in front of my computer and sniggered for 15 mins. Then I laughed for half an hour.

Then I sat and cried because I can't make up my mind whether I'd rather be Chuck Norris or Vin Diesel.

(Blogger has been warned that if either of them logs on, that 'What is a Blog' widget will be roundhouse kicked into the NASA parking lot. The one that orbits Pluto.)


Tuesday, July 31, 2007

Curioser and ...


Yesterday … a very polite letter from a Mr. J*. “Wonder if you remember, we’ve met a few times, hope you are well, I happened to take a photograph of your wife and you, here it is” (framed, even). Very nice of him, I’m sure.

Except that the couple in the photo are total strangers to me.

****

Today … a colleague retires, a ‘farewell’ thingy is organised. Another colleague rises to ‘speak on the occasion’. In totally mangled Bangla, with an Oriya accent as thick as peanut butter, he expounds upon (i) how he’s looking forward to retiring himself so that people can say nice things about HIM (ii) what Ouillem Blacko (William Blake, gerrit?) said about tigers (iii)‘the bourne whence no traveler returns’ (the man is retiring, not DYING!) (iv) how the study of philosophy is a prerequisite for government service (or the natural outcome?)

And all this while I sit at the head of the tale, nodding gravely and occasionally making faces to disguise the storms of laughter that roil my abs.

****

Who needs marijuana?!